Moving out

You terminate your tenancy agreement by sending us a message at hybel.no. It is important that we get your termination through hybel so we can save it as an attachment to your agreement.

Keep in mind that there is a two (2) months termination period. The termination period is effective from the first day of the next calendar month. So, if you send your termination on the 10th of October your termination period will start on 1st November and your contract will end on 31st December.

NB! International students with a housing guarantee cannot terminate their contract the first year after arrival (full time MsC degree students) and the first semester after arrival (exchange students). See your tenancy agreement for more information.

You have to pay rent for the entirety of your termination period, even if you move out earlier. So keep in mind that if you move out before the end of your termination period, you may receive additional invoices later!

A full clean-out is a lot more thorough than a normal weekly cleaning, and in our experience most people have to use more time for a clean-out than they initially thought.  

We have certain expectations for how the place should look when you move out, so we’d like to give you a little guidance. If you haven’t cleaned up after yourself and we have to do it, you will be billed for the work.

See the checklist for what needs to be cleaned and tidied up when you move out. By following the steps in the checklist, you help us ensure a smooth and efficient moving out process for you as a tenant.

If you wish to be present during the final inspection of the apartment, please schedule an appointment well in advance – preferably 14 days in advance and at least 2 days before moving out.

NB! The apartment must be fully cleaned and cleared of your belongings at the time of the checkout inspection.
The checkout inspection must take place during business hours and when a SiMolde service representative is available. If it is not possible to schedule a checkout inspection, please follow the checklist for the clean-out cleaning.

If you find that the date doesn’t work after all, please remember to cancel. Checkout is available on weekdays and up until the date you actually move out.

Can’t find a date that works? Send us a message on Hybel. It’s important for us to know when you’re moving out.

If anything is broken or missing in your student housing, create a maintenance ticket before you move out.
Tap “+” next to Messages in Hybel – enter the details – submit.

If the cleaning is not approved, you will receive an email with an inspection report.

Cleaning services will be billed after SiMolde has received an invoice from the cleaning agency – during busy periods, it may take up to one month before you receive notification of the cleaning invoice.

❗ Not approved cleaning will result in fees. See the pricing list.

It is important that you take all your personal belongings and furniture with you, including items you have stored in the storage room. If you have items you do not wish to take with you, you can:

• Sell or give away the items.
• Throw away items that are broken.

Unfortunately, it is not possible to leave personal belongings in your student housing.

Note! This applies to food, spices, hygiene products, mattresses, duvets, pillows, etc.

If you have not cleaned up after yourself and we have to do it, you will be billed for the work.

If you have a storage room, it must be emptied. Do not leave any belongings outside the storage room. Anything you do not intend to take with you must be disposed of directly in the designated containers outside the student housing.

Cleaning equipment can be expensive, and we see that many do not have the necessary equipment for a clean-out. That’s why you can borrow this with us! We hope this makes it easier for you to clean properly.

Cleaning supplies can be picked up at the SiMolde office at Britvegen 19 at an agreed upon time between 8:00 – 15:00 on weekdays. Supplies must be ordered in advance!

We have vacuums and a complete cleaning package you can borrow – completely for free! Fill out the form to book it.

After we have inspected your housing, we will send you a moving out protocol. This report shows whether or not you have been charged any cleaning fees or not, and it has to be signed.

If you haven’t paid the final rent, the amount you owe will also be listed in the protocol. Remember that if you move out before your agreement ends, you may receive another invoice after you have signed the protocol.

If you are moving out during our business hours, you can handover the keys directly to our service manager after the checkout. See the info about checkout above.

Book a date and time that suits you, and we will go over the housing together with you. If the cleaning is approved, we can take the keys right away!

Don’t forget to choose a date BEFORE your agreement ends, and not after.

If you are moving out on a weekend, or in the evening, you can drop off the keys in one of our mailboxes located at the different housing areas. Just drop them in the mailbox!

Britvegen: Black mailbox with our logo on, at the far west corner of the A-building, outside the service department’s office.

Mekvegen: Green mailbox marked with SiMolde/Nøkler, to the right just inside the main entrance to the laundry room in the A-building. Next to Kvamstua.

Glomstuvegen: Green mailbox, to the right of the main entrance.

Note: Keys must NOT be left inside the dorm room, in the apartment, in your own mailbox, or given to a friend.  

Missing keys will be billed according to the price list.

Don’t forget to update your address as soon as possible after you move out (preferable before!) to ensure your mail is delivered to the correct address. You can update your address the same way as when you did when you moved in.

Update your address with the postal service (Posten) here

Keep in mind that if you changed your registered address, you will need to update that one again as well. You can do that here